Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of D-Tronics LTD (D-Tronicsonlinestore.com)., Copyright © 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Card and PayPal Payments
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. During the checkout process you will also given the option to pay using a pre-existing PayPal account. Please note: If an E-check payment is made through PayPal, your order will be held until payment is released by PayPal. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon checkout of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. D-Tronics LTD (d-tronics.com) reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether D-Tronics LTD signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship within 24 hours of receipt except if your order is received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques (SSL) and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the D-Tronics site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Returns requests must be made within 30 days of the invoice date. You must contact our Returns Department by email for a Return Merchandise Authorization number (RMA) click here to request a return. In your request please give the original order number, Invoice number and invoice date and the product you wish to return and the reason for the return. No returns, of any type, will be accepted without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA numbers are valid for 10 days and all returns must be received within 10 days of obtaining the RMA number. You are responsible for shipping costs of all returns (unless it was a shipping error on our part). If it is agreed that a refund will be given for your return, please allow 1-2 weeks for refunds to be processed and credited to your credit card account less original shipping charges and/or handling charge. If your order was shipped with “FREE SHIPPING” a 15% re-stocking charge will be imposed to recover our original actual shipping charges. In order to receive a refund or replacement, all items returned must be in “as-new” condition. All products must be returned in outer shipping carton as originally shipped. A copy of the original invoice/packing slip must be included and the RMA number visible on the package. Any discrepancies could result in a delay of your refund or additional charges. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Sales Tax & Duties
Our Store shall automatically charge and withhold 8.25% sales tax for orders to be delivered to addresses within the state of Texas. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. We DO NOT ship Internationally. Only to the contiguous 48 states.
Shipping Time — Most orders ship within 24 hours of receipt, provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday or Holidays.We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.